Tape Drive Services

From DAT and DLT tapes drives the CSSi started distributing in Africa years ago, CSSi is still a major, if not, the biggest importer of tape storage devices on the continent. Catering for latest LTO-8 and Autoloader technology and still providing services to maintain legacy MO devices, SDLT, LTO and DAT drives.

CSSi have three certified tape repair centres to service, extend warranty of repair stand-alone or autoloader units.

CSSi also have a patented technology when it comes to recovering and restoring tape media that is damaged or to perform Tape Media migration projects.

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Tape Drives Repair and Recertification

Tape drives have many moving parts and are prone to wear and tear. The heads have a limited life span, and in some cases, the moving parts need to be serviced or replaced. CSSi services all current and old technology tape drives. Being a distributor and reseller of Tape Drives, CSSi has a full service, repair, and testing center. We repair Tape Drives, and Tape Autoloaders, and have the ability to recover and repair damaged tape media, from DAT, DLT, or LTO based technology. We offer a free analysis/diagnostics, allowing us to test, identify faulty parts and prepare your no-obligation quote. Our service is backed by a 6-month warranty. Buy back service for all old tape devices is also offered by CSSi, with rebates of up to 20% on the investment price of your new unit. CSSi sells and services the following tape drives: HP, DELL, Quantum, IBM, Exabyte, Sun Microsystems, Seagate, Overland Data, Tanberg and StorageTek.

Need an urgent repair or service?

We can loan a tape drives while we service your existing device, please enquire with our priority desk or call on +27 11 541-9900. We guarantee 100% satisfaction with all our services.

Tape Media Replication Migration

Technology changes at a rapid pace and many old tape drives can no longer be purchased or sourced. CSSi is the one company, that has a collection of over 200+ tape drives catering for Media replication and Migration projects, from Reels, MO (Magnetic Optic), all DLT, SDLT, DAT, JAZZ, AIT and 9840 / IBM mainframe and unique tape technologies. Today, more than 90% of organizations use LTO (Linear Tape-Open), and CSSi caters for migration from LTO-1, LTO-2, LTO-3, LTO-4, LTO-5, LTO-6, LTO-7 and up to LTO-8. CSSi can assist with any replication, migration or duplication of any media format that existed from 1995. We also perform tape data recovery and tape reconstruction in cases that require this.

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Our certified labs, clean rooms and technical expertise of over 20 years in the industry will guarantee you the highest chance of a successful recovery.